Ear Nose & Throat Consultants wants all patients to know we are taking every measure to continue to keep you safe and healthy. The health and well-being of our patients and our employees is our top priority. As the situation around coronavirus (COVID-19) continues to evolve, I want to take a moment and share an update.

As of now we are still currently open and operating per usual business hours for in-office and Telemedicine visits. We will continue to notify our patients of schedule changes and updates as they occur so we can best support any of your ENT healthcare needs during the pandemic. We appreciate your patience and assistance during this time, so we can continue to keep our patients and staff as healthy as possible. Our Bellevue office is temporarily closed but we are working to get this back opened to our patients as quickly as possible.

All patient’s coming into the office will be required to wear a face mask and attend their appointment alone unless they are a minor or disabled; if either of these apply to you then you will be allowed one visitor to attend your appointment with you.

Please be aware for telemedicine visits we are using an internet-based website called Doxy.me. When it is time for your visit, a text message will be sent to you with a link included. Click the link provided. It will then prompt you to enter your name, enable your camera, and enable your microphone. Once these steps are completed you will be placed in the virtual waiting room. The provider will then see you are in the waiting room, they will start the video call and begin your visit.  Facetime and Skype are also applications we can use for these visits. We ask that if you need to use Skype to please have this application downloaded on your phone prior to your visit. These applications are all utilized on a computer with microphone and video capabilities. We would like our patients to know that Telemedicine is fairly straight forward and that we can bill your insurance just as we would for an office visit but, if you have any questions please do not hesitate to give us a call.

Our allergy clinic is currently reopened for limited injection visits at this time. If you have not restarted your injection therapy and would like to do so, please call our office at 402-778-5250 to discuss our current allergy schedule.   Patients who do sublingual immunotherapy (allergy drops) can continue this therapy, as we are still currently refilling these orders. Once your order is complete, we will then give you a call to let you know, collect payment, and then mail your drops to you.

If you are experiencing a fever, cough, shortness of breath, sore throat, new loss of sense of smell and taste, or body aches we ask that you call your primary care provider if you have questions on what actions you should take.

If you have additional questions regarding COVID-19 please contact one of the following:

  • Douglas County Health Department (402) 444-3400
  • Nebraska Department of Health & Human Services (402)552-6645 or dhhs.ne.gov
  • CDC Hotline (800)-232-4636 or cdc.gov

 

Sincerely,

ENT Consultants